🚚Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are: 3 - 5 business days depending on product design and Item. Most of our items are made in order to ensure the best quality for our customers!

*Delivery times vary depending on your location（update on March 2023)

You will receive tracking information of your parcel by email between 5 to 7 business days of ordering.

If you have any questions or you change your mind please contact us feel free, our email is service@anagoc.com, our Instagram @anagoc.society

WHERE CAN I FIND MY TRACKING NUMBER?

All tracking will be available once the item arrives in the destination country! Once the item arrives we will be able to update you with the tracking number.

WHEN WILL YOU SHIP MY ORDER?

Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are:

5-7 Business Days Depending On Product Design and Item. Most of our items are made in order to ensure the best quality for our customers!

MY ORDER STATUS SAYS “DELIVERED” BUT I HAVE NOT RECEIVED IT.

Please contact us at service@anagoc.com

THERE’S SOMETHING WRONG WITH MY ORDER.

Please email us or message us on Instagram for the quickest reply!

HOW LONG DOES IT TAKE FOR A RETURN/EXCHANGE TO BE COMPLETED?

We typically process returns/exchanges within 48 hours upon receiving your package.

INTERNATIONAL CUSTOMERS

WHY ISN’T THIS PRODUCT AVAILABLE TO SHIP TO MY COUNTRY?

Due to our licensing agreements, some of our licensed products are limited to select countries.

DO YOU SHIP INTERNATIONALLY?

We currently ship worldwide!

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Shipping times vary depending on your country of residence and the shipping method you select.

WILL I NEED TO PAY DUTIES AND TAXES?

Shipping is free, but the customs tax on international shipments is the customer’s responsibility and varies depending on the country.